Delete your Fimerse account

Last updated: 2026-09-30

You can delete your account, and everything in it, yourself and at any time. Deleting is permanent and cannot be undone.

In the iPhone or Android app

• Open Settings.
• Find Your data and tap Delete my account.
• Confirm.

On the web

• Sign in at app.fimerse.com.
• Open Settings and choose Delete account.
• Confirm.

If you cannot sign in

Email support@fimerse.com from the address on your account and ask us to delete it. We will reply within 30 days.

What is deleted

Your login and profile, your accounts, payments, bills, budgets and goals, your Advisor conversations, your saved Insights reports, the fingerprints we use to spot a statement you already imported, your phone's notification address, and your usage records. Statement files themselves are not kept: each one is deleted as soon as it has been read.

If you pay for Fimerse Plus, we cancel the subscription first.

What we keep

One marker that a deletion happened. It has no name, no email and no financial data, and we use it only for operating statistics.

Encrypted backups can still hold a copy for a short time after you delete. They roll off within 7 days.

Paddle, who takes the payments, keeps its own record of past payments. The Privacy Policy explains what Paddle and our other providers do with your data.

Questions

Write to support@fimerse.com.